Welcome to Wholesome Heaven! The terms "we", "us" and "our" refer to Wholesome Heaven. Wholesome Heaven operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Wholesome Heaven is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.
SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products (snacks and health foods) in our online store. However, please note that colors or product appearance may differ slightly from how they appear on your screen. All descriptions of products are subject to change at any time without notice.
SECTION 3 - ORDERS Your order is not accepted until Wholesome Heaven confirms acceptance via email. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is processed for dispatch. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent that your purchases are for personal use and not for commercial resale.
SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. Unless otherwise expressly stated, all prices posted in our online store are inclusive of GST and shipping charges. You agree to provide current, complete and accurate purchase and account information for all purchases. You represent and warrant that you are duly authorized to use the chosen payment method and that charges incurred by you will be honored by your bank or credit card company.
SECTION 5 - SHIPPING AND DELIVERY All delivery times are estimates only and are not guaranteed. While the title and risk of loss pass to you upon transfer to the carrier, Wholesome Heaven will make reasonable efforts to assist customers in tracking and resolving delivery issues with the shipping partner.
SECTION 6 - INTELLECTUAL PROPERTY Our Services, including but not limited to the Wholesome Heaven brand name, logo, text, images, and product descriptions, are owned by Wholesome Heaven and protected by applicable intellectual property laws. You must not reproduce or redistribute any material without our prior written consent.
SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS We may provide access to third-party tools (like payment gateways) which we do not monitor. Use of these is at your own risk. Similarly, we are not responsible for the content or accuracy of third-party websites linked through our store.
SECTION 8 - RELATIONSHIP WITH SHOPIFY Wholesome Heaven is powered by Shopify. However, any sales and purchases are made directly with Wholesome Heaven. Shopify is not responsible for any aspect of sales or injuries resulting from purchased products.
SECTION 9 - PRIVACY POLICY & FEEDBACK All personal information collected is subject to our Privacy Policy. If you submit feedback or reviews, you grant us a perpetual license to use that feedback for promotional or operational purposes.
SECTION 10 - ERRORS AND OMISSIONS Occasionally, information on the Services may contain typographical errors or inaccuracies related to product descriptions or availability. We reserve the right to correct any errors and to change or update information without prior notice.
SECTION 11 - PROHIBITED USES You may not use the Services for any unlawful purpose, to infringe upon intellectual property, or to transmit malicious code. We reserve the right to terminate your access for any prohibited use.
SECTION 12 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY EXCEPT AS EXPRESSLY STATED BY Wholesome Heaven, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS'. IN NO CASE SHALL Wholesome Heaven, OUR EMPLOYEES OR PARTNERS BE LIABLE FOR ANY INJURY, LOSS, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED.
SECTION 13 - INDEMNIFICATION You agree to indemnify and hold harmless Wholesome Heaven and its affiliates from any claims arising out of your breach of these Terms or your violation of any law.
SECTION 14 - SEVERABILITY & WAIVER If any provision of these Terms is determined to be unlawful, the remaining provisions shall continue to be enforceable. Our failure to enforce any right does not constitute a waiver of that right.
SECTION 15 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra. SECTION 16 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at thewholesomeheaven@gmail.com. Our contact information is posted below: Wholesome Heaven Email: thewholesomeheaven@gmail.com
Address: C 402, Swapna Sankul Society, Rahatani, Pune 411017
Phone: +91 9309020376
GSTIN: 27HHEPK7051P1ZO
